Over the years I have been
caught in a situation where by I bought something and after a short while it
would become faulty. What makes it even more frustrating is that this is common
amongst things that do not come with a guarantee. I remember buying a pair of
classic sneakers with money I had got for my twenty first birthday from my
grandmother. Like with most new pairs of shoes, they become my ‘special ones’.
However after wearing them two or three times within a couple months the sole
tore. I was literally heartbroken because of the amount of money I had spent on
them and the sentimental value they carried. I am sure a lot of people share my
sentiments on faulty goods you cannot get a replacement for because you have
used it. However there is a knight in shining armour that has come to save the
day, The Consumer Protection Act.
As with most
government acts I initially did not pay much attention to The Consumer
Protection Act. It was only later once I discovered the purpose and power of
the act that I realised how it affects me and everyone. The main purpose of the
act is to protect and increase the welfare of the consumer. This means that the
act outlines your rights as a consumer. It seeks to protect the consumer from
unfair and improper practises carried out within the market. The Act is also
not only limited to purchases, it also affects conduct and contractual
agreements between companies and consumers.
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